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Account Supervisor / Account Director

Chicago, Illinois, United States

**This role is based in Chicagoland; may consider candidates willing to travel to Chicago regularly**

We believe in Extraordinary. 

At Jack Morton we create head-turning, stomach-dropping, mind-boggling, smile-inducing brand experiences for everyone. It’s the future of marketing and there’s nothing passive or predictable about it. We promise every day will be different than the previous one in a very good way. 

We take care of each other, as much as we take care of business. We marvel in each other’s uniqueness and revel in what each of us brings to the human potluck that is Jack.

So if you want to help shape the future of an entire industry, welcome. If you feel work, and the people you work with, can be extraordinary, let’s chat. We’re Jack, and we can’t wait to meet you.

That brings us to you.

You are a passionate and thoughtful Account Supervisor or Account Director for our creative-idea-generating, strategic-thinking, client-problem-solving community, giving a voice for our client’s business, marketing, and overall presence. You will help the agency evangelize Jack Morton to our clients at a personal level through the quality of your thinking, presentation skills, relationship-building abilities, and passion for their brands/products and our business/vision/POV.

This is an exciting time to be part of the organization and Jack Health, Jack Morton’s healthcare and pharma specialization, launched earlier this year with the mission to create extraordinary experiences for healthcare brands and the people that matter most to them. The team is growing and are looking for exceptional talent who are passionate about healthcare and committed to being part of our team and our mission

Most importantly you are YOU, and we would have it no other way.


What you’ll be doing

Great Work

  • You understand clients’ business and business issues and serve as a trusted advisor to drive extraordinary solutions
  • Collaborate with your team to ensure that the work solves our clients’ needs
  • Manage team workloads while collaborating with Production and Creative leadership
  • Lead multiple projects as lead client relationship owner
  • Write project briefs and change forms
  • Be a champion of extraordinary work – by providing inspiration, leadership and expertise in the agency’s offerings

Grow Business

  • You’ll grow client revenue with your relationship building skills and oversee client profitability
  • Lead new business opportunities through internal process: qualifying opportunities, lead/oversee pitch process, and own deliverables (RFP or pitch deck)
  • Identify internal partnership opportunities within Jack, CMG or IPG network and manage partner deliverables
  • Because we all love to see how we’re doing, you’ll partner with Brand Marketing to develop Award submissions and Case Studies

Grow People

  • You will lead regular team meetings and manage communications between team members, ensuring all deadlines are met while tending to the growth of your teammates.
  • Coach and oversee junior team members by providing challenging assignments and ongoing constructive feedback


If you can do all that, you have what it takes. It might help if…

  • You have amazing presentation and communications skills
  • About 8 years of experience, but don’t hesitate to apply if you have a bit less or more
  • Pharma / healthcare experience required


Last but not least, we believe in diversity, equity and inclusion.

Jack Morton and Genuine are equal opportunity employers; we strongly value diversity at our companies. We do not discriminate on race, religion, color, national origin, disability, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or any other basis prohibited by law. In 2020, Jack Morton and Genuine, as part of Interpublic Group (IPG), have been named to the Bloomberg Gender Equality Index (GEI), and Jack Morton has once again been designated a Best Place To Work For LGBTQ Workplace Equality by the Human Rights Campaign in their Corporate Equality Index.

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.


We have recently become aware that individuals not associated with Jack Morton have fraudulently used our name – and the names of some of our employees – to solicit applications for fake jobs, to conduct fake job interviews and to make fake job offers.  Any request to schedule an interview and any bona fide offer of employment will only come from an authorized representative of Jack Morton with an email address “”.  We will never require an applicant to provide credit card or banking information to cover any supposed advance costs.

If you have provided personal information in connection with a fake job offer or interview and you are concerned, we suggest that you take appropriate action.

Jack Morton takes these activities very seriously and are taking appropriate steps to shut down this fraudulent activity.

We urge you to be careful when sharing your personal information and to be aware of scams involving fake job postings and job offers.